We accept the return of items within 60 days of the invoice date.
All items must be in brand new condition, with undamaged packaging.
All returns are subject to a 20% restocking fee, as well any freight component to the order (please note that even if an order is shipped as 'free freight', the items cost us freight and our freight cost will be deducted from the refunded amount.
PLEASE NOTE: We are unable to accept the return of pre-assembled struts or specially procured items.
All returns are subject to inspection by our returns team, and if the return is rejected (item fitted, item not purchased from us etc...) it is the customers responsibility to organise freight to return the item. Please note if an item is rejected and not picked up within 7 days the item will be disposed of.
If an item is incorrectly sent to you (E.G. Prado kit for a Hilux) we will pay for return postage, as well as supply the correct item ASAP. There is no restocking fee attached to this.